Terms and Conditions for Industry Rockstar® Mentorship or Mastermind Programs
Terms and Conditions for Global Mentorship and Mastermind Products
INDUSTRY ROCKSTAR, LLC Enrollment Terms And Conditions
These terms and conditions form a part of Industry Rockstar, LLC enrollment agreement with you and apply ONLY to advanced courses, paid programs or any group training that is NOT a Mentorship or Mastermind Program and NOT a free program. Throughout the terms and conditions the advanced training programs (which are delineated as paid programs) are herein referred to as the “Advanced Training” and to the exclusion of all other terms and conditions issued or stipulated by anyone other than Industry Rockstar LLC. In these terms and conditions, all references to “us”, “our” and “we” mean Industry Rockstar, LLC.
1. Professional Conduct
You agree that you are enrolling in an educational oriented event that includes other professionals who are attending to learn from the presenters, educators and speakers. You agree to act professionally, courteously and in a positive manor towards all attendees, staff, presenters or any other category of participant in the events. Any acts deemed offensive, inappropriate or potentially unfriendly to any persons involved in the event will result in your immediate removal from the event and exclusion from participating in future events with any Industry Rockstar brand. You further more agree to not inappropriately provoke or interrupt the process in anyway.
2. Intellectual Property
All material relating to the Seminar for which you are enrolling whether presented during, before or after the Seminar, is subject to copyright and other intellectual property rights. The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not, at any time, to do anything that would infringe the intellectual property rights in such materials. Recording the events in any fashion is not allowed, and you agree to neither record the event nor distribute the event without the express written permission of Industry Rockstar AND the IP holder of the material.
3. Financial Information Disclaimer
Any financial information presented at this event is prepared and presented as entertainment and information only. Industry Rockstar makes no representation and gives no warranty to the accuracy or completeness of the information provided at or in relation to this event and does not accept responsibility for any errors or inaccuracies in, or omissions from, the information contained herein. The information provided during or in relation to the event is for general purposes only and it does not purport to be comprehensive or to render specific advice. The information provided during or in relation to the event should not be regarded as financial advice. If any information or advice that may constitute financial advice is given at or in relation to an event, such financial advice is not authorized or endorsed by Industry Rockstar and does not constitute financial advice given by Industry Rockstar. This disclaimer does not purport to exclude any warranties implied by law which may not be lawfully excluded.
4. Education & Entertainment Disclaimer
Any materials or education given by the speakers during the event are merely used for awareness and entertainment purposes. You agree that your participation in this event is to engage in the entertainment and education only from a viewer perspective. The material at this event is not intended to be any sort of consulting, coaching or advising to you. If you chose to use any of the techniques or education presented at this event, you do so at your own risk of the impact it may have on your business or life. You agree to hold harmless Industry Rockstar and all speakers, educators or trainers you see at this event in regards to any information you hear and decide to use in your own business or life. You agree that the presentations are all for education and entertainment and are in no way intended to be strategies to implement into your business without the analysis and assessment of a private consultant to make sure they are the right strategies for you and for your business. You agree that anything you do in your business is your responsibility and you will not hold Industry Rockstar accountable for any results you create by choosing to action any techniques you hear about in the seminar.
5. Photos & Videos at Live events
From time to time at Industry Rockstar live events Professional Photography and/or Videography will be used to capture the event. You agree that your participation in any Industry Rockstar event might result in you being capture in a photo or video. You hereby give Industry Rockstar the full right to use your likeness in any photo or video that we choose for marketing campaigns with no further responsibility for clearing the rights of use of that picture or video with you, even though your image of likeness might be captured in the photo or video.
6. Money Back Guarantee
When you participate fully for one year in every aspect of the Mentorship course (including going through all online education provided on the kaneandalessiamentorship.com or elev8mastermind.com website (and doing all homework actions assigned in each lesson), attending all planned group coaching calls, attending all live training events (online and offline), completing all private coaching calls, or anything else presented as compulsory for your mentorship tier), if you don’t grow your business or earn back your investment in the course, IR will refund your money. To be eligible for this refund you must present proof of your participation in the entire program in all aspects, and proof that you took action on each part and the results or lack of that those actions produced – including all the homework from the online training materials at kaneandalessiamentorship.com or elev8mastermind.com. To apply for a refund after the 1-year commencement date you must advise the CFO of Industry Rockstar in writing no later than 30 days from the end of the contract date, via email at mentorship@industryrockstar.com (requests submitted after 30 days will not be considered). At that point only, the executive team will review your request. No other refunds are granted for students that change their minds, change their heart, change their situation or chose not to participate fully in the program outside of the cooling off period. The main contract holder’s business (not the program partner) is under the guarantee only. It will take the team 30 days to review your request, and then if a refund is granted, the refund will be returned within 30 days following that.
7. Payment For Enrollments – Paid in Full Option
You must pay in full at the time of your enrollment to qualify for the special ‘paid in full’ pricing.
8. Enrollment Deposit – Payment Plan Option
We will not accept your enrollment until we receive a payment from you equal to or greater than the minimum deposit. If your enrollment deposit is not equal to the minimum deposit required (30% of your package), this amount will be held in credit and will not be refunded outside of the cooling off period. Industry Rockstar reserves the right to withhold benefits, done for you services or private consults until advanced course is fully paid.
9. Payment For Enrollments – Payment Plan Option
If you chose the payment plan option, you automatically agree to us charging your credit or debit card monthly for the amount shown on the payment form/shopping cart. You also agree to the additional amount above and beyond the paid in full price point. Payment plan options carry an interest penalty on 100% of the balance carried after the deposit into a payment plan. If you selected the payment plan option – you agree to staying paced with the Payment Plan or resolving any issues with your payment quickly. You also agree that if your payment plan goes delinquent by up to 5 days, Industry Rockstar reserves the right to remove you from the program, forum or any other active part of the program.
10. Changing A Payment Plan
Any changes to your payment plan must be received in writing to rockstarservice@industryrockstar.com 10 days prior to your next scheduled debit date.
11. Completion Term
All components of the program you registered for, MUST be completed by the indicated course completion date. There will be no credit for any components of your package that are NOT completed by the event completion date. The event completion date (unless otherwise indicated by Industry Rockstar in writing) is considered the last session of the course or class. Any private meetings, done for you services, additional course material available or anything else offered in the package when purchase MUST be consumed by the final session of the course. No exceptions are granted.
12. Live Seminar Changes
If your package includes a live, in person, event of any kind and Industry Rockstar (for any reason) deems it necessary to change the seminar dates, venue, speaker, content, title or hours we may do so by notifying you in writing up to 14 days before the live in person event – of the changes we need to make. In this case you retain the right to reschedule your enrollment without penalty. You agree to release us from any additional travel change costs due to the changes. We change as little as possible and historically have changed almost no event dates, but due to the recent global complexities, this possibility exists more and more.
13. If You Choose to Cancel or Reschedule Your Enrolment
Should you elect to cancel or reschedule your enrolment, Industry Rockstar will not be able to avoid the costs involved for your original commitment. For this reason we charge a fee for the cancellation or rescheduling of your enrolment as indicated below. All requests to cancel or reschedule your enrolment must be received by Industry Rockstar in writing or email.
14. Cancelling Your Enrollment Within The 5 Day Cooling-off Period
If you choose to cancel your enrollment for any reason within 5 business days of completing the payment form (the “cooling-off period”), then we will refund you the total amount you have paid to us less a 10% administrative fee and the value of any physical or digital products received. Please note all product is non refundable. Please allow up to 10 business days after your refund has been approved for your refund to be processed.
15. Cancelling Your Enrollment After The 5 Day Cooling-off Period
If you choose to cancel your enrollment for any reason after the 5 business day cooling-off period you will receive a credit only. Credits may not be claimed as refunds; but may be applied towards an enrollment in any other seminar or product offered by Industry Rockstar within 12 months.
16. Enrollment Cancellation And Product Costs
Products and bonus items are non-returnable outside of the cooling off period. If you choose to cancel your enrollment for any reason, the value of any product and bonus items received with your enrolment will be deducted from any credit that you may be eligible for. Product and bonus items can be membership sites, other speaker inclusions, done for you services, private meetings, etc. The value of the product is shown during the offer and will be deducted based upon consumption of the product and the value of the product.
17. Rescheduling Your Enrollment
If you choose to delay your start date (for any reason), you will have up to 1 calendar year to initiate a new start date. All payments are still due in the normal timely manner, even though the start date might be delayed. Any reschedule of live events is subject to seats being available in the next seminar with the same speaker as shown overleaf. You agree that Industry Rockstar may not convene the same seminar again and there is no obligation on Industry Rockstar to do so. Any event purchase that is re-scheduled from the original date selected, must be rescheduled to an event within 12 months of the original purchase, if not done so the purchase and fees will be forfeited.
18. Failure To Attend A Seminar
If you fail to attend a seminar in which you are enrolled in then you will forfeit the full cost of that enrollment and a credit is not available. You will be welcome to join the same seminar the next time it is delivered, however you will be responsible for attending the seminar (possibly in another location than your local territory) and with any additional travel fess fully responsible to you.
19. Product Warranty (if applicable)
If any product that you receive with your enrollment is found to be faulty, our only obligation to you is to replace the faulty product within 10 business days of your written request and return of faulty product. This is for online digital or offline physical products.
20. Partner Discount (if applicable)
If you have enrolled in this event as the partner of a full fee-paying participant and you have received a partner discount on the seminar, should your full fee-paying partner cancel, your discount will no longer apply and you will be required to pay the full fee for the course. Should your full fee-paying partner change to a payment plan then your discount will be the payment plan discount price. Partner Discount is only for spouse, defacto spouse or formal business partner nominated at the time of the enrollment agreement. If your program partner drops out of the program mid-program, there will be no replacement partner accepted.
21. General
The laws of the state of Arizona, USA govern this agreement. Should any part of this agreement be determined by a court to be invalid or unenforceable, the remainder of the agreement will be unaffected. This agreement may not be varied except with the written approval of a director of Industry Rockstar. All terms, conditions and warranties implied by statute that are excludable are excluded from this agreement. Such terms, conditions and warranties implied by statute that are not excludable are not excluded from this agreement but our liability for breach of such conditions and warranties implied by statute that are not excludable is limited to the total amount paid by you to Industry Rockstar under this agreement.
22. Arbitration & Release of Litigation
In the case of any dispute arising under this agreement which cannot be resolved by reasonable discussion, both parties agree to forgo any litigation, and instead engage the services of a professional mediator agreed upon by the parties and attempt in good faith to resolve the dispute through confidential mediation. Any and all disputes and final resolution are agreed to be maintained in confidentiality indefinitely.
23. Mutual Non-Disparagement
You agree that you will refrain from any defamation, libel or slander of the officers, executives or leaders or Industry Rockstar, or refrain from the use of any trademark or likeness, and agree to not create any tortious interference with the contracts of other students, relationships, vendors or future prospects creating any economic damage and you will not disrupt the Company’s business in any manner online or offline.
24. Client Behavior Agreement
As part of your enrollment in any mentorship or mastermind program delivered by Industry Rockstar, divisions, team, coaches or trainers – you agree to the Client Behavior Agreement below. You also agree that any violation of the Client Behavior below will result in either a warning or expulsion from the program with no possible refund regardless of the stage at which you have already participated.
If we can be of any assistance to you our contact details are:
Industry Rockstar, LLC
Email: rockstarservice@industryrockstar.com
Website: www.industryrockstar.com
Global Mentorship Client Behavior Agreement
As we accept you into any mentorship or mastermind program with our world-class team you agree to conduct yourself with the following understandings and/or behaviors. Any violation of these behvaiors during the program can result in immediate expulsion from the program with no refund. Please read carefully so you are aware of the expectations.:
1.) I agree to treat the mentorship or mastermind team and Industry Rockstar staff with respect and professionalism at all times.
2.) I understand that my business could go through several ups and downs throughout the time in the mentorship, and that business and/or success is not always a straight line.
3.) I agree:
• To be accountable for the results in my business
• To stay engaged in the program and reach out for help when I need it (To
be responsible for my own motivation – but reach out if I feel stuck)
• To stay focused so I can gain momentum and not flip flop from strategy to
strategy
• To be coachable and take the advice I’m given and implement
• To work on areas of my business and industry where I have expertise or
outsource/partner with others
• To do the things I need to do to get leads and learn the skills of where I
need to grow to close the deals
4.) I understand that scheduling private calls with the Senior Advisors can take between 5-7 days to schedule – and that the team are not ER doctors that can respond immediately to everything.
5.) I understand that the only promises of services delivered are on the program inclusions flyer sheet called Start At The Top Mentorship Program or the elev8™ Mastermind, which include training, education, advising and deliverables as noted per tier. The tier I have invested in is marked on my agreement and includes only those deliverables I have been promised and plan on receiving no matter what else I thought I heard about what the team will do for me. The Industry Rockstar Mentoring Team, although open to making introductions to their network when appropriate, have made no promises or claims they will source deals, opportunities, leads or networks for me. It is my responsibility to create the deals, opportunities, distributors and networks I need to grow my business.
6.) I understand the Money Back Guarantee – which requires a full completion and engagement in the program until the very end. I understand that the program is non-refundable, nor partially refundable. In case the guarantee needs to be considered, it will not be considered until the program is fully complete for me. At that time I would need to provide documentation of my full participation and effort in the program – including going through all trainings on the online membership site.
7.) I understand that in the USA, Industry Rockstar does receive an affiliate commission for referring students to the Sprout Financing Company if I take on funding. Also, that Industry Rockstar suggests that I only take on the funding responsibly and only an amount to fund the education I freely chose for advisory services.
8.) I understand if entering the program with a spouse who runs a different business than mine, I understand that the private calls can be divided between the two businesses, however the guarantee is no longer valid, because the program design is changed.
9.) I understand if entering the program with a business partner, that I acknowledge that a business partner is an owner in the business – not just someone I do business with. I understand “Business Partner” is considered someone that owns a percentage of my business with me on the registered business papers, and runs the business with me in operations. I understand if my business partner drops out the program, the mentorship spot can only be transferred to a new business partner that officially joins my company in an operational role, and cannot be transferred to any other mentorship student that was already in the program prior – even if they become an official business partner of my company in the future.
10.) I understand that the benefits of the program do not begin until my program is fully funded for level of tier I have chosen. So any inclusions (including, Private Calls, Done For You Marketing, or live training events) are only useable once I reach payment in full of that tier.
11.) I agree to bring any issues, concerns or grievances up to the management and senior advisory team of Industry Rockstar first to allow the team to help, remedy or explain why something has gone on that way. As a participant, if I need any additional support or guidance I agree to reach out immediately to the staff and express any concerns with the staff or advisory team directly, so the team can remedy any issue.